Privacy Policy

I. What This Privacy Policy Covers

This Privacy Policy describes how Muser App collect, store, use, and share your personal information. It also describes how you can control and protect your privacy on our Service.

II. Controlling and Protecting Your Privacy

Personal Safety. After getting to know someone online, you may choose to meet him or her in-person. If so, be careful and use common sense. Never meet someone in private for the first time; choose a public place, and take a friend.

Account Settings. You can change your account settings at any time. You should review these settings regularly.

Deleting Your Account. You can edit or delete information that you upload to our Service and you can delete your account, but you cannot recall or delete information that others have copied.

Deleting Your Information and Content. You can request us to delete your posted information and content. To do so, send an email to support@gomuser.com from the email address associated with your account, requesting deletion.

Location Information. We collect your location when you first register with our Service and each time you log in on a mobile device.

We do not “track” your location, but we do collect location information from your device or browser when you log in or use our Service, such as when you visit a particular feature that uses location. In addition, as with most location-enabled applications, But we do not share your precise location with other users.

Cookies. Cookies are small data files that are transferred to your computer's hard disk. Like many websites, we use “cookie” technology to collect additional website usage data and to improve Muser, but we do not require cookies for many parts of our App such as searching and looking at public User profiles or lists.

The cookies we collect enable us to learn how people interact with Muser, which in turn helps us make a better product for you. Cookies store information about your website visits and can recognize you and your preferences each time you visit Muser, helping us provide a better service.

If for any reason you decide that you do not want all of your Muser activities to be stored you may set your browser and mobile settings to block cookies and local storage devices. Please remember that if you do so, you may not be able to access all of the features Muser offers.

III. Information We Collect

We collect different types of personal information about you and your activities. We collect personal information when you register, log into, and use our Service, including the features you use, the pages and screens you visit, and the information you enter, such as chats or demographic information that you share in your profile on our Service. The specific examples in the following bullets are not meant to be exhaustive.

Email Address And Phone Number. We may require a valid email address to register for our Service. This email will be stored in our servers while you have an account with any of our Services. We will use this email address to contact you, but you may opt out of promotional email contact in the Settings tab.

Profile Information You Provide. We collect the personal information that you provide to create your profile on our Service.

Automatically Collected Device Information. We receive and record information from your device or browser, including your mobile device identification (Google AdID, Apple IDFA, device ID, etc.), IP address, cookie and beacon information, and geographic location. We collect information from and about the phones you use that integrate with our Services, and we combine this information across different devices you use. Unless you have disabled location collection at the device level, we will continue to collect location information even if you have opted out of sharing location information on your profile.

Activity and Usage Information Including Your Content. We collect information about the features you use, the pages and screens you visit, and your transactions with us

Third Party Platform Registration (such as Facebook). When you download or register for our Service by or through a third party platform we may also access and/or collect certain information from your third party platform account or by cookies placed on your device by such third party site. For example, if you create your account on our Service using Facebook, we may use the following information from Facebook to establish your account: your email address, hometown, gender, profile photo, date of birth and userID.

IV. How We Use the Information We Collect

The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.

To administer your account and provide our services to you

Create and manage your account.

Provide you with customer support and respond to your requests.

Communicate with you about our services.

To help you connect with other users.

Analyze your profile and usage behavior and that of other users to recommend meaningful connections.

Show users' profiles to one another.

To ensure a consistent experience across your devices

Link the various devices you use so that you can enjoy a consistent experience of our services on all of them. We do this by linking devices and browser data, such as when you log into your account on different devices or by using partial or full IP address, browser version and similar data about your devices to help identify and link them.

To improve our services and develop new ones.

Conduct research and analysis of users' behavior to improve our services and content (for instance, we may decide to change the look and feel or even substantially modify a given feature based on users' behavior).

Develop new features and services (for example, we may decide to build a new interests-based feature further to requests received from users)

To prevent, detect and fight fraud or other illegal or unauthorized activities.

Address ongoing or alleged misbehavior on and off-platform

Perform data analysis to better understand and design countermeasures against these activities.

Retain data related to fraudulent activities to prevent against recurrences.

To process your information as described above, we rely on the following legal bases:

Provide our service to you: Most of the time, the reason we process your information is to perform the contract that you have with us. For instance, as you go about using our service to build meaningful connections, we use your information to maintain your account and your profile, to make it viewable to other users and recommend other users to you.

Legitimate interests: We may use your information where we have legitimate interests to do so. For instance, we analyze users' behavior on our services to continuously improve our offerings, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.

Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the address provided at the end of this Statement.

V. Data Security and Storage

We use industry standard security measures to prevent the loss, misuse and alteration of the information under our control. However, we cannot guarantee that our security measures will prevent “hackers” from illegally obtaining this information. We will store and maintain your personal information for as long as necessary (i) for the purposes for which it was collected, (ii) to meet our current and future legal obligations, including compliance with our records retention practices, and (iii) as permitted to meet our legitimate interests.

We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.

We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately.

VI. Deletion of Your Personal Information

You may delete your account at any time, and your personal information will be deleted permanently immediately.

VII. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect new or changed features and services, changes in the law, or changes in our use or collection of personal information. We will display an effective date on this Privacy Policy so you can tell when there has been a change. If you object to any terms and conditions of the Privacy Policy or any subsequent changes or you become dissatisfied with our Service. In any way, your only option is to delete your account. Your continued use of our Service after we post a revised Privacy Policy means that you agree to the revisions.

If you have questions regarding this Privacy Policy, please contact us at support@gomuser.com.